Our Customer Satisfaction Program has been specifically developed to ensure our customers' confidence in the products and services we offer and give them the peace of mind that we will work with them to ensure they are satisfied every step of the way - in the purchase process, internet solution development and post-purchase service.

We are happy and confident to provide the following service guarantees as part of our proposal to you.

1. We guarantee that your web site availability will exceed 99.8% after launch.
2. We guarantee to present a project schedule for site design and launch that outlines the major steps in site development, and?defines our joint obligations for a timely site launch.
3. We guarantee that we will work along side of you to ensure that you will approve any custom design we create before it is implemented.
4. We guarantee that you will know the number of unique visitors to your web site.
5. We guarantee that you will be able to move the web site from WSI for any reason, should you wish to do that.
6. After payment of the initial deposit and completion of the first project meeting, we guarantee to provide a complete site layout within 5 business days listing all the pages in the site by page name, and by position in the site layout.??
7. When you purchase a Training Services Package, we guarantee to train you, your staff, and any future staff in the efficient use of your new web site until you are fully comfortable with it.?
8. We guarantee to?provide server space to show your site while it is being designed for a period of 1 year from the time of contract execution.
9. We guarantee to provide free statistical reporting for the first year after site launch.?
10. We guarantee that you will have no email downtime when you transfer your domain name to your new site.

And:

If we do not meet any of our guarantees, we will host your site, on our servers, for 12 months completely free of charge.

To learn more about our Customer Satisfaction Program contact us today!